You may have tried our Webmaster Tools for better interaction with Google and better management of your own site, but have you ever noticed the "Message center" at the upper right corner of the dashboard? Since its launch in July 2007, Message center has become a more and more important channel for Google to communicate with webmasters regarding your Webmaster Tools account and the sites you manage. To help you have a better idea of what the Message center is, here I'd like to introduce more about it.
What kind of messages could webmasters get from Message center? Currently you may receive the following kinds of message from Google, which may remind you in time and help you solve some problems regarding the sites you own. Over time we'll use the Message center as a communication channel for more types of information.
Webmasters may receive a notification in Message center if your site is in violation with webmaster guidelines. It could be hidden text or hidden links issue, or some part of your sites being hacked, or other issues that are against Google's webmaster guidelines. In this case, we may send a message detailing some issues which you need to fix to bring your site into compliance with our webmaster guidelines. Here below is a sample message we send to webmasters who have hidden text issue on their website:
"Infinite space " is a frequent problem that Googlebot faces when it crawls the web. Lots of dynamically generated links with little or no unique content consume the bandwidth and may prevent Googlebot from completely indexing the real content on your site. Google recently started notifying site owners if you have some "infinite space" problem or other problems related to crawling. Register with Webmaster Tools and check Message center, you'll know if Google has notified you of this or any other problems while crawling your sites. What's more, you could also find sample URLs for the potential problem attached in the message, which might be helpful for your troubleshooting. For more information, you could also refer to this article in Webmaster Help Center .
From our previous post about requesting reconsideration using Google Webmaster Tools, you may have an idea when and how to file a reconsideration request to Google. Once you've submitted a request, you'll find a message from Google in the Message center confirming that we've received it. We'll then review your site for compliance with the webmaster guidelines. Before filing a reconsideration request, don't forget to double check whether your site is inline with webmaster guidelines or not.
What should I do if I didn't get registered with Google Webmaster Tools before and possibly miss any message that Google sent to me? Don't worry. Since March 2008, Message center began to support "message waiting" feature for future owners who haven't previously registered with Google Webmaster Tools. Messages sent after the launch of this feature can now be retrieved for one year and will remain in your account. As soon as you verify your ownership of the site, you'll be able to access the messages (if there is any) even if they were sent before you get registered.
Creating a Webmaster Tools account and verifying your site gives you access to any message from Google and better communication with Google. So why not claim your site in Webmaster Tools right now so that we might give you a heads-up of some issues that we see? Should you have any questions, a great place to look for help is our Webmaster Help Group. Meanwhile, your feedback and suggestions for Message center would be very much appreciated.
网站管理员们不愿看到的一件事就是自己的网站被Google收录的页面突然变得很少。也就是说，您的网站以前或许有成千上百页被Google收录，但现在Google的 Site Search 结果突然看不到自己网站的任何一个网页，或者只看到一两页了。有很多原因会导致您的网站在Google的索引中突然变少，具体原因请参见 为什么 Google 会从 Google 索引中删除某些网站？一文。 如果您的网站有作弊行为，或者采取了违反Google 网站管理员质量指南的SEO行为，它极有可能已被Google惩罚。在这种情况下，您需要表现出您的诚意，并向 Google “申请重新收录”。
无论到底出现了什么问题，您一定要花时间弄清楚问题所在，并且把那些违反规定的内容去掉，这样才能开始申请重新收录。如果您还没有使用谷歌网站管理员工具，您要首先注册我们的 Gmail 或者任何 Google 产品的账户，并验证您的网站。如果您已经开始使用我们的网站管理员工具的话，接下来的步骤就十分简单了，以下将为您简要介绍各个步骤：（请注意：这是目前唯一可以申请重新收录的途径。）
There is one thing that webmasters want to see the least, which is the sudden drop of the number of pages indexed by Google. In other words, Google might have thousands of pages of your websites indexed in the past, but you cannot see any of them, or only can see one or two of them in the search results. There are many reasons for the sudden change of indexed pages of your site in the Google index. For more information please see Why does Google remove sites from the Google index?
If your site is violating Google webmaster guidelines, whether intentional or not, via yourself or an SEO service, then it is possible that your site has been penalized by Google. Under these circumstances, you should make the necessary changes so that your site no longer violates our Webmaster Guidelines and then file for a "reconsideration request".
If you are concerned about "malware software" labels, and want to have them removed, please refer to Malware reviews via Webmaster Tools. As a webmaster, before filing a reconsideration request, you need to fix all problems. For detailed information on what would violate our guidelines, please read our webmaster guidelines, and More details about our webmaster guidelines. Generally speaking, one of the things listed below might happen to your website.
1. Your website violates our Webmaster Guidelines.For some cases, an email will be sent from Google, telling the webmaster what the problem is. If you are using our Google webmaster tools, sometimes the penalty information should appear on your Message Center.
2. The SEO company that you are using might have done some optimization that violates our guidelines.
3. If you recently purchased a domain, it may have violated our guidelines before you owned it.
No matter what the problem is, you have to spend as much time as it requires to figure it out. Make sure that all violations are fixed or removed before filing for a reconsideration request. If you are new to Google Webmaster Tools, you can register using a Gmail or Google account and then verify your site. If you already are using our Google Webmaster Tools, the next steps will be very simple. Note: The only way that webmasters can communicate with Google to file a reconsideration request is through Google Webmaster Tools.
2. In the right collum below Tools, you should see the link of "reconsideration request"
3. Click on the link, and follow instructions
Here if you are able to provide the detailed information about what you think the problem is, it will be very helpful for us to process your request.
If you have done all of the above, click Request Reconsideration, it will be sent to us. There is one thing that you need to pay attention to, make sure you have already checked your site thoroughlybefore filing a request. Since you promise you will abide the guidelines in the future, there will be no second chance given to you if we find anything that violated our guidelines.
After filing a request, you will receive a confirmation email sent by Google. Unfortunately, at present we can not reply to each individual request.
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